Click on the link below to go to the General Terms and Conditions
uZoom General Provisions
Compare ALL leading brands - BRITZ - MAUI - KEA - APOLLO - CHEAPA CAMPA BACKPACKER & CAMPERMAN - No hidden costs, great service and a friendly team.
Please see below for further information on General Terms and Conditions - www.uZoom.com.au / Empaul Consultancy Services
Our team has over 3 years experience in tailoring campervan travel packages around Australia and New Zealand. We have also experienced the fun as a family, travelling in luxury in a 6 berth vehicle and the rugged outback in a 4WD. Whatever your needs, we are sure we can find a vehicle and itinerary to suit.
We also have loads of hints and tips to make your journey more comfortable and a trip you will really remember and of course want to do again and again!
Our pride and joy is our commitment to exceptional customer service. We want to make your trip as easy and hassle free as possible. We are real people just like you with a passion for these amazing countries. WE will adapt to YOU.
Sometimes our customers are unsure of where to go and where you can actually take the campers. Australia is a vast and time consuming place to get around and if you try to do too much at once, you can miss the important parts (this is from experience trying to see Kakadu in 6 days)! Take the time to research your destination. Aim to travel no more than 200kms per day and have a couple of 2 day stops in regions you really want to explore. You will enjoy your time so much more and so will your passengers/family.
You meet some really interesting characters on the road. We met a cattle station farmer in the Top End who had caught a 4m crocodile in one of his billabongs. When we asked what he was going to do with it, his reply was “dig a hole (in the middle of the campsite) and put a fence up”. When we quizzed him about where he would keep the croc until the enclosure was built he told us he was going to “get his dozer and do it now”! Although our son was not impressed being 6 at the time, we had to leave before we could see this truly remarkable feat (thank goodness).
If you want to visit Alice Springs and Uluru, we have to say take time to see Kings Canyon. From the ground this magical place is spectacular. From the air you gain perspective of exactly how enormous Australia is, and how small we all are and the tiny areas we inhabit. Uluru itself is like the heart of Australia and its spiritual connection to the local Anangu people is obvious. Although tourism has taken over, Uluru is still one of those places not to be missed by overseas and domestic travellers alike.
There are so many places we want to visit and already we have so many stories to tell. We want you to find your own stories, have your own adventures and then make sure you come back to tell us about them.
I think that’s enough for the About Us section of the site...............enough about us.......we want to hear about you!
Terms & Conditions
GENERAL PROVISIONS - www.uZoom.com.au / Empaul Consultancy Services
Your use of this web site and on-line reservation facilities is subject to the following Standard Terms of Service and Trade:
1. Ownership, copyright and trade marks
The content of this web site and booking engine, the licensor and / or provider of this site ('the Agent'). Unauthorised use is strictly prohibited. All title, ownership rights and intellectual property rights, including copyright, rest with the Agent (www.uzoom.com.au).
2. Accuracy of information and limitation of liability
The Agent will not be responsible for errors, omissions or misleading information in travel information and listings. Any Agent's role in relation to your travel arrangements is limited to facilitating your booking and arranging travel documentation, payments and refunds as applicable. The Agent accepts responsibility for the performance of this role and for the negligence of its employees. However, to the maximum extent permitted by law, the Agent disclaims all liability for any errors, corruption of any data, unauthorised access to your personal data, inaccuracies in information supplied by third parties, or failure by the Agent to complete bookings where that failure is due to circumstances beyond its control.
The Agent accepts no responsibility or liability for any failure or delay on the part of any third party in providing travel services to you where your booking has been properly processed by it; nor is the Agent responsible for any acts or omissions of third parties in the course of delivery of such travel services. Where the Agent is liable to you under these terms and conditions its liability will be limited to providing the relevant booking services again or to refunding money paid in relation to services not provided because of the Agent's default. Where refunds are due to you from third party suppliers of travel products or services, the Agent will provide reasonable assistance to you in claiming such funds from those suppliers. Under no circumstances will the Agent be liable for direct, indirect, consequential or incidental damages including but not limited to lost profits or savings or damages for disappointment.
To the maximum extent permitted by applicable law, the Agent grants no warranties, express or implied, regarding this web site and any service or facilities provided including the booking engine. The site and any service or facility are being offered to you "as you see it". The Agent will not be liable to you for the breach of any alleged warranty.
4. Use of the Booking Engine (booking Online)
In making a campervan/Motorhome booking for you through the booking engine, the Agent will be acting as agent of the hire company concerned. The Agent accordingly accepts no responsibility or liability for any misunderstanding or error, whatsoever and howsoever caused, in respect of any reservation made through the booking engine. The onus rests on you to read the booking rules and ensure your booking abides by these, to carefully check and correct any mistakes in your reservation request and in any confirmation thereof received from the hire company via the Agent.
5. Use of your contact information
As user of this web site and any service or facility such as the booking engine, you agree and consent that the Agent may use, including to share with third parties, your contact information (i.e. your name, e-mail and physical / postal address and / or other contact details) for all purposes directly connected with your reservation request.
As a condition for your use of this web site including any service or facility such as the booking engine, you agree to indemnify the Agent from and against any liability, damage or loss that the Agent incurs or suffers as a result of any action, inaction or omission on your part.
7. Clients Responsibility
By registering for the service, you warrant to us that you are at least eighteen years old You must have sufficient credit on your credit card account to meet all charges for travel services you book through this web site.
You must read the specific terms and conditions and convey all information set out in those terms and conditions to any other parties covered by any booking you make.
You must not resell the service or any products or services accessed by means of the service, or permit any other person, other than adult members of your household or others with your express permission and under your personal supervision. You are responsible for all use of the service, and all transactions entered into by means of the service.
You must not use the service for any activities which breach any laws, infringe any party's rights, or breach any standards, content requirements or codes promulgated by any relevant authority. You must not use the service in any way which interferes with other users or defames, harasses or menaces anyone. You indemnify us from and against all actions, claims, suits, demands, liabilities, costs or expenses arising out of or in any way connected to use of the service by you or any other person.
You acknowledge that copyright subsists in all software, including HTML code, provided in association with the Service. You must not modify, copy, transmit, display, perform, publish, license or create derivative works from any information or software accessed by means of the Service. Where copying or transmission is expressly permitted, you must not change or delete any author attribution or copyright notice.
You acknowledge that we may receive all commission from transactions entered into using the service.
TRAVEL SPECIFIC TERMS AND CONDITIONS
Prices displayed in this web site or when booking online or on this are subject to third party provider availability. The general booking form constitutes a request only and we do not guarantee prices until the booking has been confirmed by one of our consultants and paid for. Campervan / Motorhome availability and price conditions can change at any time. Other special conditions may apply. Bookings made through the booking engine also constitute a request, and the correctness of this request in regards to abiding by the rules of the fare as stated is the responsibility of you, we do not guarantee the fare quoted until the booking is confirmed by one of our consultants. Other suppliers may change their prices without notice.
2. Booking Acknowledgement
Acknowledgment of your booking request will be made via e-mail or telephone within 48 hours of receipt of your request. Please check your e-mail regularly to ensure your prompt receipt of any relevant communications. The prices shown on this Website can be purchased only in conjunction with the Website, and payment must be received at the time of booking (or within the time period specified for e-mail booking requests) unless prior alternative arrangements have been made with uZoom.com. Failure to pay for your travel within the applicable time period may result in the automatic cancellation of the booking. www.uzoom.com.au / Empaul Consultancy Services does not accept any responsibility for any loss incurred as a result of an automatic cancellation or any failure of e-mail delivery (irrespective of the reason for such failure).
3. Accuracy of Information
The service relating to general information about the various Australian regions is offered to provide guidelines on travelling through those regions. While every effort has been made to ensure accuracy at the time of writing, the condition of the roads, access, tourist sites, places of interest and accommodation facilities do change. www.uzoom.com.au does not assert or imply that information is complete, accurate or current and accepts no responsibility for errors or omissions.
www.uzoom.com.au is not liable for errors, omissions in, delays or interruptions to or cessation of the services through negligence or otherwise.
4. Booking Cancellation and Amendment Charges
Certain fees may be payable in respect of transactions entered into using the Service, as notified at the time of the relevant transaction. These fees may include cancellation fees and, where amendment is permitted, amendment fees. In some cases, Agents may charge cancellation and/or amendment fees in addition to those imposed by travel service providers. Unless otherwise notified to you at the time of entry into the relevant transaction, a charge of $150 is payable to the Agent in respect of any cancellation, and, where amendment of a booking is permitted, all amendments are free. Before entering into a transaction, you should carefully check to see whether any other cancellation or amendment fees apply. These charges will be deducted from your credit card at the time charges are incurred.
5. Travel Insurance
It is recommended that all travellers obtain travel insurance against cancellation or amendment fees as well as providing sufficient medical cover.
6. Changes to these Terms and Conditions
www.uzoom.com.au / Empaul Consultancy Services has the authority and the right to at any time it sees fit to change or modify all or any part of these terms and conditions.
7. Third Party Advertisements
Any third party advertisements on this Website are provided by the relevant third party. www.uzoom.com.au does not seek to verify any of the information or representations in these adverts. All queries regarding these adverts and any of the goods or services offered in them should be directed to the relevant third party advertiser.
8. Intellectual Property
This website, the software, design, text and graphics comprised in this website and the selection and layout of this website, are owned or licensed by us and are protected by Australian and international intellectual property laws. You may view and electronically copy the pages of this website in the usual operation of your web browser in visiting this site, but for no other purpose. Any other use of the material contained on this website, such as copying, distributing, selling, modifying, transmitting, reusing, re-posting or publishing is strictly prohibited, without our specific written permission. Unauthorised use of materials from our site will not only breach this agreement, but may violate copyright and other laws. Certain trade marks, service marks, business names, company names, logos, trade names and get up (trade dress) used on this site are owned by us or our licensors.